Source: Yahoo
The State of New Jersey has filed a lawsuit against Discord Inc., alleging that the company misled consumers about the safety features of its platform, particularly concerning protections for children. The lawsuit claims that Discord's age verification processes are insufficient and that its safety settings are difficult to navigate, potentially exposing minors to harmful content.
Filed in the New Jersey Superior Court, the complaint asserts that Discord violated state consumer protection laws by:
The lawsuit highlights that Discord's default settings do not scan direct messages between friends, allowing potentially harmful content to reach minors. Even with safety filters activated, children have reportedly been exposed to inappropriate material, including explicit images and violent content.
Discord, a platform initially popular among gamers, has expanded to various communities, boasting over 150 million monthly active users globally. The platform's rapid growth has raised concerns about its ability to monitor and protect its younger user base effectively.
New Jersey's Attorney General, Matthew Platkin, initiated the investigation following incidents where Discord was allegedly used to share harmful content. One notable case involved the Buffalo mass shooting, where the perpetrator reportedly used Discord to disseminate extremist material.
A spokesperson for Discord stated that the company disputes the allegations and emphasized its commitment to user safety. "We are surprised by the action taken by New Jersey, given our ongoing efforts to enhance safety features and our engagement with the Attorney General's office," the spokesperson said.
Discord has recently piloted age verification programs in countries like the UK and Australia, incorporating methods such as ID checks and facial recognition to prevent underage access.
This lawsuit is part of a wider trend where state attorneys general are taking action against tech companies over child safety concerns:
These legal actions reflect increasing scrutiny of social media platforms and their responsibilities in safeguarding young users.
The outcome of New Jersey's lawsuit against Discord could set a precedent for how digital platforms are held accountable for user safety, particularly concerning minors. If the court rules in favor of the state, Discord may be required to overhaul its safety protocols and could face significant financial penalties.
As the legal proceedings unfold, other states may consider similar actions, further intensifying the focus on child safety in the digital realm.